Privacy Policy

1. Introduction

Welcome to Dokly ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our documentation platform and services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and profile information
• Payment Information: Billing details and payment card information (processed securely through Stripe)
• Content: Documentation, text, images, and other content you create or upload
• Communications: Messages you send to our support team or through our platform

2.2 Automatically Collected Information

• Usage Data: Pages viewed, features used, time spent, and interaction data
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies: We use cookies and similar tracking technologies to enhance your experience
• Analytics: We use Google Analytics, Vercel Analytics, and PostHog to understand how users interact with our service

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Send marketing communications (with your consent, where required)
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing, customer support)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
• With Your Consent: When you direct us to share your information

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure payment processing through certified providers

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@dokly.co

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our services
• Improve our platform

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

9. Third-Party Services

Our services may contain links to third-party websites and services that are not owned or controlled by us, including:

• Stripe for payment processing
• Google Analytics for usage analytics
• Vercel for hosting and analytics
• PostHog for product analytics

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: